Twofold is designed end-to-end for clinicians handling protected health information. Every part of the product — from audio capture to note storage — is built to meet HIPAA standards.

• HIPAA-ready with a real Business Associate Agreement (BAA) for eligible practices, included at no extra cost.
• Encrypted in transit (TLS 1.2+) and at rest (AES-256), with strict role-based access and detailed audit logs.
• No model training: your audio and notes are never used to train AI models, never sold, never shared with third parties.
• Audio discarded after the note is generated unless you opt in to retention.

Yes. Twofold signs Business Associate Agreements with eligible practices at no extra cost. The BAA covers every part of the product — audio capture, transcription, note generation, storage, and EHR copy.

• No upcharge: the BAA is included with every paid account.
• Standard or custom: we sign our standard BAA or yours.
• Whole-team coverage: group accounts get a single BAA covering all seats.

Twofold turns your visit into a payer-ready clinical note in three steps — every step protected by encryption and access controls.

• Capture: tap record on your phone or laptop. Audio is encrypted in transit (TLS 1.2+).
• Draft: the AI transcribes the visit and writes a structured note in your style. Notes are encrypted at rest (AES-256).
• Review: tweak anything, copy the finished note into your EHR, and sign off. Audio is discarded after the note unless you opt in.

No. Twofold never uses your audio or notes to train AI models — period. Your data is yours.

• No training: audio and notes never train models, even anonymously.
• No sharing: we don't sell, share, or syndicate your data with third parties.
• Audio retention is opt-in: by default, audio is discarded after the note is generated.
• Right to delete: request full deletion of your account data anytime.

Twofold supports every common clinical note format and lets you save your own templates.

• Visit notes: SOAP, H&P, progress, follow-up, consult, discharge.
• Mental health: DAP, BIRP, GIRP, intake, biopsychosocial, treatment plan.
• Procedural: procedure note, op note.
• Custom templates: save the exact section order and phrasing you already use.

Yes. Twofold outputs notes that drop cleanly into every major EHR — and the data path is fully covered by the BAA.

• One-click EHR copy: formatted for Epic, Cerner, Athena, eClinicalWorks, NextGen, SimplePractice, and most others.
• Editable templates: reorder, rename, hide, or add sections to match what your EHR expects.
• Audit logs: every action is logged for compliance review.