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Privacy Policy

Ravel Technological Solutions LTD ("Ravel," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information through our website at https://www.trytwofold.com ("Website"), our proprietary software as a service (SaaS) platform ("Platform") accessible via our Website and/or a mobile application, and any other interactions with us.

User Types and Agreement to Terms
This Privacy Policy applies to individuals who visit our Website and view publicly available content ("Visitors"), those who register to use the Platform ("Customers"), and those authorized by Customers to use the Platform, such as employees and contractors ("Authorized Users").

Visitors agree to this Privacy Policy and our Terms of Use by accessing the Website. Similarly, Customers and Authorized Users agree to this Privacy Policy and the Platform Terms of Use by using the Platform. Undefined capitalized terms are explained in our Terms of Use.

Information Collection and Authorization
During the operation of our Website and Platform and interactions with you, we collect or receive various types of information, with your authorization:

1. Contact Information: This includes details you provide when contacting us, subscribing to our services, or engaging in direct marketing activities, such as your name, email, phone number, company name, and job title.

2. Account Information: Required for Platform access and use, including your email and a password for account creation and management.

3. Your Data: Information you provide using the Platform. We use your data according to our Platform Terms of Use, and personal information within your data is treated per this Privacy Policy.

4. Automatic Information Collection: We use cookies, pixels, web beacons, and similar technologies to collect technical information and data about your online activity, device, and usage patterns for enhancing functionality, personalizing your experience, and supporting advertising and analytics.

5. Third-Party Analytics: We employ analytics services like Google Analytics to assess usage and performance, which involves collecting data through cookies and other technologies.

6. Information from Third-Party Advertisers:We share data with approved third parties for ad optimization, which may involve cookies, pixel tags, and other technologies to collect information for advertising purposes.

Usage and Sharing of Information
We use and share your personal information for providing and improving our Website and Platform, marketing, feedback solicitation, security, compliance with legal obligations, and with your consent. We ensure any third party receiving personal information from us respects this Privacy Policy's protections.

Information Access and Preferences

- Update Information: You can update your personal information through specific channels or directly in your account.
- Marketing Communications: Opt-out of marketing emails through the unsubscribe link.
- Cookie Management: Browser settings allow you to manage cookie preferences, but disabling cookies may affect Website and Platform functionality.

Data Protection
We implement reasonable security measures to protect your information against unauthorized access and use, complying with applicable laws and regulations. However, no internet transmission is entirely secure.

External Sites
Our Website and Platform may link to third-party sites, over which we have no control regarding their privacy practices.

Children’s Privacy
We do not knowingly collect information from children under 18 and urge parents to supervise their children’s online activities.

International Users
Our Website and Platform operate in the U.S. International users consent to the transfer and processing of their information in the U.S. and assume the associated risks.

Changes to Privacy Policy
We may update this Privacy Policy occasionally. Continued use of our Website and Platform after changes indicates your acceptance of the new terms.

Contact Us
For questions or concerns regarding this Privacy Policy, please contact us at:
Email: info@trytwofold.com