Best AI Note Taking Software For Therapists (2025) – According to Real Reddit Reviews

Why trust this list?

Instead of marketing copy, we scoured r/therapists, r/medicine and other professional sub‑reddits published within the last 12 months. Every pick below includes an unedited quote and a link to the original thread so you can verify the feedback yourself.

1. Twofold Health — Fast, template‑ready AI scribe for therapists

One review mentions that:

“After evaluating 7 different vendors, we ended up going with Twofold. It ticked off most of the boxes, and we were super happy with their support team.”

Another Reddit user shared their experience:

“Twofold was less than half the price of Freed and lets you build your own note templates—huge for mental‑health workflow.” – u/Throwaway‑PsyD

Another user shared that:

“Accuracy was very good…customized note templates for specific needs.” – u/PGY2‑MD

• Pros
  • Built for behavioral‑health SOAP/GIRP/DAP formats.
  • Note turnaround ≈ 20 seconds.
  • HIPAA‑compliant with BAA; no per‑minute audio fees.
  • No hallucinations or clunky spelling
  • Works across devices
  • Great customer support
• Cons
  • Lacks the option to email patient letters directly.​

2. Freed AI — good narrative AI progress notes

One user mentions:

“Holy cannoli, it’s real. Transcribes directly into paragraph form, handles follow‑up questions, HIPAA‑compliant with a BAA.” – u/Snoo‑Therapy90

• Pros:
  • HIPAA‑compliant; signs BAAs on paid plans.
  • Works across devices; Integration with Zoom.
• Cons:
  • Does note support heaphones for telehealth.
  • Price relatively high - starting from $99/month
  • Cheapest features capped on the free tier.
  • Best accuracy is achieved with single‑speaker audio; multi‑speaker group sessions may need extra edits.

3. Autonotes.ai — Quick SIRP & DAP drafts from a short prompt

An Autonotes user mentions that:

“I use Autonotes.ai and truly love it…With 2–3 sentences and a diagnosis, Autonotes does the rest. Totally changed the game for me.” – u/neUTeriS

• Pros
  • Generates SOAP, SIRP, DAP drafts from a short prompt.
  • Relatively quick note generation (seconds per note).
  • Affordable pay‑per‑use model.
• Cons:
  • Quality drops sharply with vague or incomplete prompts.
  • No full‑session recording, dictation only.
  • Limited analytics or sentiment tagging.
  • Lacks built‑in consent management workflow.

4. Upheal — Full‑session recorder with multi‑format exportsz

A reddit user posted a review:

“I’ve been using Upheal…records the session, then spits out SOAP, GIRP, DAP—all HIPAA‑compliant once clients consent.” – u/TherapyNoteNerd

• Pros
  • Full‑session recording plus transcript, sentiment and goals.
  • Exports multiple formats (SOAP, GIRP, DAP).
  • Client‑consent workflow built in.
• Cons:
  • Stores audio/analytics in vendor cloud - no local‑only option.
  • Automatic speaker tagging occasionally mislabels turns.
  • Heavier bandwidth usage for HD session uploads.
  • Interface can feel complex for quick note‑takers.

5. Mentalyc — Privacy‑focused AI therapy notes

A Mentalyc user writes:

“Recording isn’t stored—anonymized transcripts limit subpoenas.” – u/AI‑Cautious LMFT

• Pros
  • Offers informed‑consent templates for clients.
  • Both upload and live dictation supported.
  • Transparent privacy policies published on site.
• Cons:
  • Requires constant internet connection; no offline mode.
  • Busy UI - steeper learning curve.
  • Recent user reports of occasional hallucinations.
  • Limited note‑template customization.

6. Heidi Health — Strong on custom templates, weaker for MH nuance

One user mentions:

“Not a bad scribe and generates consistent notes…road‑map feels slow though.” – u/FamilyMedFan

Another reviews Heidi in the following way:

“Hallucinations are an issue, but it writes betI mter notes than my PA students and customisation is easy.” – u/SeniorNeuroDoc

• Pros
  • Robust custom template builder.
  • Free starter tier available.
• Cons:
  • Mental‑health‑specific pick‑lists (e.g., DSM‑5 modifiers) are sparse.
  • Higher‑volume plans can be pricey relative to therapist‑focused tools.
  • Emphasis on primary‑care workflows may feel off‑target.
  • Note hallucinations reported in complex psych cases.

7. Scribeberry — Good for short, solution‑focused sessions

A review from u/Physio‑Geek:

“I tried both Scribeberry and Twofold…Scribeberry works, but Twofold performed better for 10–15 minute meetings.” – u/Physio‑Geek

• Pros
  • Simple, lightweight UI.
  • Quick dictation‑to‑note pipeline.
• Cons:
  • Basic multi‑speaker separation - best for one‑on‑one sessions.
  • Web‑only; no desktop client or offline capture.
  • Fewer mental‑health‑specific templates.
  • Limited analytics beyond raw transcript.

How to choose the right AI scribe for therapists

Final Verdict

Every platform on this list meaningfully lightens a therapist’s paperwork load, but their sweet spots differ. Twofold Health remains the best all‑round AI scribe for therapists. It balances price, speed and customizable templates, making it the safest first trial for most mental‑health practices.