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Best AI Note Taking Software For Therapists (2026) – According to Real Reddit Reviews

Discover the 7 best AI note‑taking tools for therapists in 2026, ranked by real Reddit reviews.

Best AI Note Taking Software For Therapists (2026) – According to Real Reddit Reviews Hero Image

Why Trust This List?

Instead of marketing copy, we scoured r/therapists, r/medicine and other professional sub‑reddits published within the last 12 months. Every pick below includes an unedited quote and a link to the original thread so you can verify the feedback yourself.

1. Twofold Health: Fast, Template‑Ready AI Scribe For Therapists

One review mentions that:

“After evaluating 7 different vendors, we ended up going with Twofold. It ticked off most of the boxes, and we were super happy with their support team.”

Another Reddit user shared their experience:

“Twofold was less than half the price of Freed and lets you build your own note templates—huge for mental‑health workflow.” – u/Throwaway‑PsyD

Another user shared that:

“Accuracy was very good…customized note templates for specific needs.” – u/PGY2‑MD

  • Pros
    • Built for behavioral‑health SOAP/GIRP/DAP formats.
    • Note turnaround ≈ 20 seconds.
    • HIPAA‑compliant with BAA; no per‑minute audio fees.
    • No hallucinations or clunky spelling
    • Works across devices
    • Great customer support
  • Cons
    • Lacks the option to email patient letters directly.​

Twofold AI note-taking dashboard showing therapy session notes with subjective details on anxiety and social withdrawal.

2. Freed AI: Good Narrative AI Progress Notes

One user mentions:

“Holy cannoli, it’s real. Transcribes directly into paragraph form, handles follow‑up questions, HIPAA‑compliant with a BAA.” – u/Snoo‑Therapy90

  • Pros:
    • HIPAA‑compliant; signs BAAs on paid plans.
    • Works across devices; Integration with Zoom.
  • Cons:
    • Does not support heaphones for telehealth.
    • Pricing — Heidi rebranded in February 2026. US new subscribers see Free, Evidence Plus ($40/user/mo), Clinician ($150/user/mo, the closest equivalent to the legacy Pro plan), and Practice/Enterprise. The legacy $99 Pro plan was renamed Scribe Plus and is now UK/EU only.
    • Cheapest features are capped on the free tier.
    • Best accuracy is achieved with single‑speaker audio; multi‑speaker group sessions may need extra edits.

Freed AI note-taking dashboard showing patient list, visit templates, and trial ended notification.

3. Autonotes.ai: Quick SIRP & DAP Drafts From a Short Prompt

An Autonotes user mentions that:

“I use Autonotes.ai and truly love it…With 2–3 sentences and a diagnosis, Autonotes does the rest. Totally changed the game for me.” – u/neUTeriS

  • Pros
    • Generates SOAP, SIRP, and DAP drafts from a short prompt.
    • Relatively quick note generation (seconds per note).
    • Affordable pay‑per‑use model.
  • Cons:
    • Quality drops sharply with vague or incomplete prompts.
    • No full‑session recording, dictation only.
    • Limited analytics or sentiment tagging.
    • Lacks a built‑in consent management workflow.

Autonotes dashboard showing templates section with 'No Template Found' message and option to search library.

4. Upheal: Full‑Session Recorder With Multi‑Format Exports

A Reddit user posted a review:

I use Mentalyc (approximately 8 months). Overall, I like it. There are a few issues, but it saves me time. As others have said, you do need to get in the habit of recording sessions for upload; this hasn't been a problem for me.” – u/EveningPatient4895

  • Pros
    • Full‑session recording plus transcript, sentiment, and goals.
    • Exports multiple formats (SOAP, GIRP, DAP).
    • Client‑consent workflow built in.
  • Cons:
    • Stores audio/analytics in vendor cloud - no local‑only option.
    • Automatic speaker tagging occasionally mislabels turns.
    • Heavier bandwidth usage for HD session uploads.
    • Interface can feel complex for quick note‑takers.

Upheal AI calendar view showing therapy sessions, client names, and scheduled events for March

5. Mentalyc: Privacy‑Focused AI Therapy Notes

A Mentalyc user writes:

“Recording isn’t stored—anonymized transcripts limit subpoenas.” – u/AI‑Cautious LMFT

  • Pros
    • Offers informed‑consent templates for clients.
    • Both upload and live dictation are supported.
    • Transparent privacy policies are published on the site.
  • Cons:
    • Requires a constant internet connection; no offline mode.
    • Busy UI - steeper learning curve.
    • Browser-based only (no native mobile app yet)

Mentalyc dashboard with options to record, dictate, upload, or describe sessions for creating compliant therapy notes.

6. Heidi Health: Strong on Custom Templates, Weaker for MH Nuance

One user mentions:

“Not a bad scribe and generates consistent notes…road‑map feels slow though.” – u/FamilyMedFan

Another reviews Heidi in the following way:

“Hallucinations are an issue, but it writes betI mter notes than my PA students and customisation is easy.” – u/SeniorNeuroDoc

  • Pros
    • Robust custom template builder.
    • Free starter tier available.
  • Cons:
    • Mental‑health‑specific pick‑lists (e.g., DSM‑5 modifiers) are sparse.
    • Higher‑volume plans can be pricey relative to therapist‑focused tools.
    • Emphasis on primary‑care workflows may feel off‑target.
    • Note hallucinations reported in complex psych cases.

Heidi Health dashboard showing patient note with COVID-19 assessment, symptoms, and self-isolation plan.

7. Scribeberry: Good For Short, Solution‑Focused Sessions

A review from u/Physio‑Geek:

“I tried both Scribeberry and Twofold…Scribeberry works, but Twofold performed better for 10–15 minute meetings.” – u/Physio‑Geek

  • Pros
    • Simple, lightweight UI.
    • Quick dictation‑to‑note pipeline.
  • Cons:
    • Basic multi‑speaker separation - best for one‑on‑one sessions.
    • Web‑only; no desktop client or offline capture.
    • Fewer mental‑health‑specific templates.
    • Limited analytics beyond raw transcript.

Scribeberry dashboard showing a SOAP note with subjective details on headaches and iron intake for a patient.

How to Choose the Right AI Scribe For Therapists

Decision factor

Go with…

Why it matters for AI therapy notes

Custom note templates

Twofold, Heidi

Match your preferred SOAP/GIRP/DAP structure

Hands‑free full‑session recording

Freed, Twofold, Mentalyc

Ideal if you want verbatim transcripts + risk analysis

Dictation‑only workflow

Autonotes, Twofold

Faster if you summarise rather than record sessions

Budget under $50/mo

Twofold annual plan, Autonotes

Keeps costs low for solo practices

Strict privacy stance

Twofold, Mentalyc

No stored audio; anonymised processing

Multi-accent and non-US English accuracy

Twofold, Mentalyc

Vital if your patients do not speak in formal standard english or have a thick accent.

Last verified January 2026

Final Verdict

Every platform on this list meaningfully lightens a therapist’s paperwork load, but their sweet spots differ. Twofold Health remains the best all‑around AI scribe for therapists. It balances price, speed, and customizable templates, making it the safest first trial for most mental‑health practices. See also our best AI scribe for mental health.

FAQ

Frequently asked questions

  • What is the best AI scribe for therapists in 2026?

    Based on cumulative Reddit reviews and verified vendor data (May 2026), the top picks for therapists:

    • Best overall value: Twofold Health — $49/mo annual ($588/yr) with unlimited notes, treatment plans, custom templates, and BAA at signup. Most-cited Reddit pick for therapy-first workflows.
    • Best mental-health-only specialization: Berries ($79/mo Pro) — built end-to-end for therapists, psychiatrists, social workers.
    • Best for ambient capture + flexibility: Heidi (Free or Clinician $150/mo US) or Freed (Starter $39 / Core $79 / Premier $104+).
    • Best for usage-based + analytics: Upheal ($1/session capped $69/mo) — adds Golden Thread treatment plans and session analytics.
    • Best for caseload-tiered budgeting: Mentalyc (Mini $19.99 to Super $119.99 monthly + Team $49.99-$59.99/seat unlimited).
  • Can AI write HIPAA‑compliant therapy notes?

    Yes—tools like Twofold, Freed and Upheal sign BAAs and encrypt data end‑to‑end.

  • Are AI progress notes accepted by insurers?

    Clinicians must still review and sign; AI can draft the note but you’re responsible for medical necessity language.

  • Is patient consent required for AI note-taking in therapy?

    Yes — informed consent is required across all major AI scribe vendors and recommended by most state therapy boards. As of May 2026:

    • Legal requirement: patient consent for recording / AI-assisted documentation is required under HIPAA and most state professional licensing rules for therapists.
    • Consent templates: Twofold, Mentalyc, and Berries provide ready-to-use consent templates; verify with your malpractice carrier before going live.
    • Ongoing vs one-time: consent typically covers ongoing therapy AI use, not just one session — clarify in your intake paperwork.
    • Special cases: couples/family sessions require consent from all parties; minors require parent/guardian sign-off.
    • If a client declines: every vendor supports a no-recording fallback (typed summary, post-session dictation, or handwritten note OCR for Twofold).