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How an AI Scribe Works During a Real Patient Visit

Dr. Danni Steimberg's profile picture
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6 min read

An AI medical scribe for clinicians represents one of the most practical applications of artificial intelligence in healthcare today, but how does it actually function during a real patient encounter? From the moment a patient enters the exam room to the completion of their clinical note, this technology operates as an invisible partner in care.

It listens, interprets, and documents the clinical conversations, promising to restore valuable time to clinicians while raising important questions about accuracy and implementation.

This guide breaks down the entire process, from ambient listening to final documentation, while objectively examining the real‑world benefits, potential risks, and key considerations every practice should evaluate before adoption.

What Is An AI Medical Scribe?

An AI medical scribe is a technology application that uses artificial intelligence, specifically natural language processing (NLP), to automatically document patient‑clinician interactions. It operates by listening to the conversation during a visit, then generating a structured clinical note, such as a SOAP note, in near real‑time.

Essentially, it acts as an automated assistant that handles the administrative burden of documentation, aiming to free clinicians from the computer screen and allow them to focus more fully on patient care.

Why AI Scribes Are Gaining Popularity In Clinical Care

The adoption of AI medical scribes is accelerating across healthcare settings, driven by a convergence of critical industry pressures and the technology’s ability to deliver tangible solutions.

These tools are no longer seen as experimental luxuries but as essential components for building sustainable clinical practices in the face of overwhelming administrative demands. The surge in popularity stems from their direct impact on the most pressing challenges in modern medicine. Some examples include:

Addressing Critical Physician Burnout

Physician burnout has become a complex challenge as of late, with excessive documentation being a primary contributor. AI scribes for clinicians directly combat this by drastically reducing after‑hours charting and alleviating the cognitive load of simultaneous listening and typing. By automating the most burdensome aspect of clinical work, these tools help restore joy in practice and protect clinician well-being.

Improving Financial Sustainability For Medical Practices

With rising operational costs, medical practices are seeking efficiency gains. AI scribes enhance financial sustainability by increasing clinician productivity, allowing for more patient visits per day.

This improved efficiency creates a clear return on investment, making the technology financially compelling.

Enhancing The Patient-Clinician Relationship

In an era where patients often feel clinicians spend more time with screens than with them, AI scribes help rebuild this crucial connection. By allowing providers to maintain eye contact, the technology facilitates more meaningful patient interactions.

Advancements In Technology And Accessibility

Recent breakthroughs in artificial intelligence, specifically in ambient listening, have dramatically improved reliability. Combined with more accessible subscription‑based pricing models, these advances have made AI scribes for clinicians more accurate and easier to implement.

Supporting Value-Based Care Initiatives

As healthcare shifts to value‑based care models, comprehensive documentation becomes increasingly important. AI scribes can help capture more detailed and structured data during visits, supporting the requirements of these new payment models.

How An AI Scribe Works During A Real Patient Visit

AI medical scribes streamline clinical documentation through a structured, automated process. Here is how the technology works from a pre‑visit to note completion:

Stage

How The AI Scribe Works

Clinician Benefit

Pre-visit Preparation

Assesses patients' EHR for historical medical data before the visit.

Provides context for the current encounter, saving time on manual chart review.

Ambient Listening

Uses a microphone to passively record and transcribe the clinician-patient conversation

Allows the clinician to maintain eye contact and focus entirely on the patient.

Real-Time Processing

Identifies speakers, extracts key clinical concepts, and structures data according to a specific format.

Begins organizing information while the visit is still in progress.

Clinical Data Extraction

Recognizes and categorizes medical terminologies, symptoms, assessments, and plan elements from the conversation.

Automatically pulls relevant clinical data into the appropriate note sections.

Note Generation

Creates a draft note immediately after the visit concludes, with data placed in appropriate sections.

Eliminates manual documentation and reduces after-hours charting.

Clinician Review and Sign Off

Presents the draft note to clinicians for verification, editing, and final approval.

Maintains clinical oversight while significantly reducing documentation burden.

For more in‑depth information, see our guide on ambient clinical intelligence.

Why AI Scribes Are A Game Changer For Clinicians: Key Benefits

Reducing Physician Burnout

  • AI scribes directly combat a primary driver of physician burnout: after-hours charting.
  • By automating documentation, AI medical scribes can save clinicians an average of one hour per day on administrative tasks.
  • A study in JAMA Open Network has shown that AI scribes have decreased physicians’ after-hours charting time by 30%, thus effectively returning valuable personal time to physicians.

Improving Accuracy And Consistency In Documentation

  • AI scribes enhance note quality through standardization and integration.
  • This Integration, via EHR, also enhances the quality of the note by pulling in real-time patient data, ensuring information is accurate.

Allowing More Face-To-Face Time With Patients

  • The most immediate benefit is the restoration of the patient-clinician relationship, because the AI scribe listens attentively, clinicians can focus on the patient instead of the computer.
  • This undivided attention leads to more meaningful conversations and a stronger focus on client care.

Challenges And Limitations Of AI Scribes

While AI scribes for clinicians offer significant benefits, several important limitations require consideration before implementation. Understanding these challenges helps practices set realistic expectations and implement appropriate safeguards.

Accuracy and Reliability Concerns

AI scribes can occasionally generate inaccurate information that requires careful clinician review:

  • Hallucinations: Potential for generating plausible-sounding but incorrect information.
  • Context Errors: Missing subtle diagnostic clues or misinterpreting clinical information.
  • Quality Variability: Performance may fluctuate based on audio quality, speaker, or medical complexity.

Financial and Resource Considerations

Implementing AI scribing technology involves a significant investment:

  • Implementation Expenses: include training time, workflow adjustments, and IT integration.
  • Ongoing Maintenance: requires continuous quality monitoring and staff education.

Clinical Nuance and Complexity

AI systems struggle with certain aspects of clinical practice:

  • Emotional Intelligence: Cannot detect patient anxiety, discomfort, or body language cues.
  • Complex Cases: May oversimplify nuanced clinical presentations or rare conditions.
  • Specialty-Specific Needs: Require custom training for different medical specialties.

Regulatory and Compliance Considerations

Healthcare organizations must address several regulatory aspects:

  • HIPAA Compliance: Ensuring patient data security and privacy protection.
  • Medical Liability: Clarifying responsibility for errors in AI-generated documentation.

Why Professionals Trust Twofold For Smart AI-Note Taking

Professionals choose Twofold because it's engineered specifically for the rigors of clinical practice, moving beyond simple transcription to become a reliable documentation partner, such as:

  • Precision Built for Healthcare: Twofold uses specialty-specific templates and clinical logic to ensure notes are not just generated, but clinically coherent.
  • Workflow Integration: Once notes are edited and completed, just copy and paste them into your EHR for hassle-free integration.
  • Compliance and Continuous Improvement: Twofold is backed by HIPAA and HITECH compliance, and a feedback loop that learns from your corrections.

Conclusion

The journey through how AI scribes work reveals a clear path forward for modern clinical practice. This technology is not about replacing clinician expertise but about forging a powerful partnership that amplifies it. By handling the administrative burden of documentation, AI scribes restore what matters most: meaningful patient connections and focused clinical reasoning.

While concerns about accuracy and implementation are taken into consideration, the potential to reduce burnout, enhance note quality, and reclaim time is undeniable. The practices that will thrive are those that embrace this intelligent collaboration, using the best AI scribe tools for a more sustainable, patient‑centered future in healthcare.

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ABOUT THE AUTHOR

Dr. Danni Steimberg

Licensed Medical Doctor

Dr. Danni Steimberg is a pediatrician at Schneider Children’s Medical Center with extensive experience in patient care, medical education, and healthcare innovation. He earned his MD from Semmelweis University and has worked at Kaplan Medical Center and Sheba Medical Center.

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