
Autonotes vs Freed: Detailed Comparison for 2025

Clinicians have more AI‑scribe choices than ever. Autonotes and Freed sit at very different ends of the spectrum—one purpose‑built for behavioral‑health workflows, the other positioned as an all‑specialty medical scribe that scales from solo providers to enterprise groups. Below is a deep, research‑driven breakdown to help you decide which (if either) is the better fit for your practice.
Autonotes Overview
Focus | Mental‑health and allied‑therapy notes (SOAP, DAP, CBT, EMDR, etc.) |
---|---|
Typical users | Solo therapists & small counseling groups |
Key features | • Dictation & session recording • Smart treatment‑plan generator • Goal/progress tracker • 20+ note templates • Chrome copy‑to‑EHR shortcut |
Pricing (monthly) | Essential $25 / 125 sessions, Premium $49 / 300 sessions, Ultimate $99 / unlimited sessions |
Compliance stance | States it “does not collect, store or transmit PHI”, is not a HIPAA‑covered entity, and forbids users from uploading PHI |
Social proof | ~10 public G2 reviews (avg. 4.4/5) as of 2025 |
Strengths
- Extremely low entry price for typed or dictated notes.
- Rich library of mental‑health‑specific templates out of the box.
- Built‑in treatment‑plan and goal‑tracking modules reduce the need for external tools.
Watch‑outs
- Hard session limits on lower tiers; overage requires an upgrade.
- Because PHI uploads are disallowed, true EHR back‑and‑forth automation is limited to copy/paste, not API‑level sync.
- HIPAA posture is ambiguous (marketing pages reference “HIPAA‑compliant” workflows, but legal pages disclaim covered‑entity status).

Freed Overview
Focus | General medical scribing across 25+ specialties (family medicine, psychiatry, pediatrics, etc.) |
---|---|
Typical users | Individual PCPs up to multi‑site health systems (20 k+ clinicians; 650+ organizations) |
Key features | • Unlimited real‑time transcription & note generation • “Learn my format” adaptive style engine • Visit‑prep summaries • Magic Edit & instant patient instructions • Native iOS/Android, Zoom‑app & Chrome extension • Tiered EHR integrations (copy‑paste → one‑click push) |
Pricing (monthly) | Solo $99 (billed annually) / unlimited notes; small‑group $84; enterprise custom |
Compliance stance | HIPAA, HITECH & SOC 2 Type II certified; end‑to‑end encrypted; no audio stored |
Social proof | 20 k+ active users; extensive clinician testimonials and media coverage |
Strengths
- Truly unlimited usage—no token or session caps.
- Robust security stack (HIPAA BAAs, SOC 2, FIPS‑level crypto).
- Flexible integration ladder: free Chrome extension for any web‑based EHR or paid direct‑push API.
- Multi‑specialty templates and multi‑language support broaden applicability.
Watch‑outs
- Entry price (~$99 / mo) is 2‑4× Autonotes’ lower tiers.
- Adaptive‑style engine may require manual tweaking during first few encounters.
- Direct EHR push costs an extra $49 per clinician if you need one‑click insertion.

Autonotes vs Freed — Key Differences
Aspect | Autonotes | Freed |
---|---|---|
Note limits | 125–300 sessions unless on $99/month Ultimate | Unlimited on every paid plan |
Specialty breadth | Primarily mental‑health | 25 + specialties incl. psychiatry, family, peds |
Template depth | SOAP, DAP, CBT, EMDR & more | SOAP/clinic‑specific; “Learn my format” personalization |
EHR workflow | Copy/paste via Chrome bar | Chrome copy/paste (free) or API push add‑on |
Compliance | Disclaims covered‑entity status; no PHI uploads permitted | HIPAA BAAs, SOC 2 Type II, HITECH, end‑to‑end encryption |
Mobile | Web only | Native iOS & Android apps |
Pricing model | Low cost but volume‑metered | Higher flat fee, no metering |
Pricing Breakdown
- Autonotes: Essential $25 ➜ 125 sessions; Premium $49 ➜ 300 sessions; Ultimate $99 ➜ unlimited sessions
- Freed: $90/month (annual) or $99/month (monthly) per solo clinician with unlimited notes; group discounts to $84; 7‑day free trial, no card .
Reality check: If you chart >3 sessions a day, Autonotes Premium’s 300‑session ceiling may run out mid‑month, forcing either tier‑hops or throttling, whereas Freed’s higher sticker price carries no usage ceiling.
Security & Compliance
Autonotes | Freed | |
---|---|---|
HIPAA BAA | ❌ (“not a covered entity”) | ✅ available; all staff HIPAA‑certified |
SOC 2 | Not listed | Type II certified |
PHI handling | Users forbidden to upload PHI | End‑to‑end encrypted PHI, no audio retained |
Integrations & Workflow
- Autonotes – Copy/paste notes into any EHR; Chrome helper speeds transfers but still manual. No direct API or FHIR push.
- Freed – Choice of free universal Chrome extension or $49/mo direct‑push that maps sections (HPI, A/P, vitals) into most web‑based EHRs; custom FHIR integrations for enterprises.
User Feedback & Market Traction
Autonotes | Freed | |
---|---|---|
Public reviews | 10 G2 reviews (avg. 4.4/5) | 20 k+ clinician accounts; hundreds of testimonials |
Community buzz | Limited third‑party write‑ups; some niche blog comparisons | Widely referenced in Reddit, physician forums, Business Insider, Notta’s “Best AI Scribe 2025” list |
Which One Fits Your Scenario?
If you... | Better fit |
---|---|
Run a low‑volume therapy caseload and value ultra‑low cost | Autonotes |
Need SOC‑2 / HIPAA BAAs for enterprise compliance | Freed |
Require notes for >15 patients/day or multi‑specialty clinic | Freed |
Want built‑in treatment‑plan & CBT/EMDR‑style templates | Autonotes |
Prefer mobile dictation & Zoom visit capture | Freed |
Why Twofold May Be the Better Choice
If neither product ticks every box, Twofold Health combines the best of both worlds:
- Purpose‑built mental‑health workflows and multi‑specialty support.
- HIPAA compliance with full PHI handling and signed BAAs.
- Unlimited notes at $49/month (annual)—nearly half of Freed yet without Autonotes‑style session caps.
- Native mobile apps, real‑time Zoom capture, and one‑click EHR push included at no extra fee.
In short, Twofold delivers Freed‑level compliance and unlimited usage while preserving the therapist‑friendly nuance that puts Autonotes on the map—at a price closer to Autonotes Premium.
Conclusion
Choosing the right AI scribe hinges on matching your clinical volume, compliance obligations, and workflow preferences. Autonotes shines when ultra‑low pricing and mental‑health‑specific templates top the list, but its session caps and ambiguous HIPAA posture can limit growth. Freed offers enterprise‑grade security, unlimited usage, and broad‑specialty flexibility, yet commands a noticeably higher monthly fee and add‑on costs for direct EHR push. If you need Autonotes’ therapist‑centric finesse and Freed’s rock‑solid compliance—without the trade‑offs—Twofold Health provides a balanced, cost‑effective alternative worth serious consideration.
Note: The information provided in this article is based on data available as of July 11, 2025. Features and pricing are subject to change. Please consult the respective company websites for the most current information.
Disclaimer: This article is for informational purposes only and does not constitute legal or medical advice. Always consult professional guidelines and regulatory bodies for specific compliance requirements.
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ABOUT THE AUTHOR
Gal Steinberg
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