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EHRs & practice management systems
Add ambient AI scribing and clinical documentation inside the chart your customers already work in.
- Embedded scribe
- Note generation
- Structured chart data
Partner Program · For healthcare platforms
Add an AI scribe and AI assistant to your healthcare platform
Twofold helps EHRs, RCMs, and digital health platforms bring AI scribing, structured encounter data, and AI assistant workflows to their customers — without building medical voice AI from scratch.
- HIPAA-conscious, BAA available
- EHR-agnostic integration
- In-house medical voice AI
Who we partner with
Twofold partners with the healthcare companies whose customers document care — from the systems of record to the platforms built around them.
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RCM, billing & coding companies
Turn the clinical encounter into structured data that supports coding, claim readiness, and prior auth.
- Encounter intelligence
- Coding support
- Documentation capture
03
Telehealth & virtual care platforms
Capture every visit and generate the note automatically, across in-person, video, and hybrid workflows.
- Ambient capture
- Note generation
- Visit transcripts
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Behavioral & mental health platforms
Insurance-ready behavioral health documentation — SOAP, DAP, BIRP, GIRP, intakes, and treatment plans.
- Behavioral note formats
- Treatment plans
- Compliance-aware
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Clinical workflow & provider enablement software
Give the providers on your platform back hours a week, and power downstream tasks from the visit.
- Documentation automation
- AI assistant workflows
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Specialty & vertical healthcare software
From PT and OT to primary care and specialty groups — documentation tuned to the workflow you serve.
- Custom templates
- Multi-specialty
- Structured output
What you can offer your customers
One partnership unlocks a full clinical documentation and voice-AI stack — to surface in your product under your brand or ours.
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Ambient AI scribing
Capture the visit in the background and generate a clean clinical note automatically — no dictation, no templates to fight.
In-personTelehealthHybrid -
Medical transcription
Accurate, specialty-aware transcription of every encounter, with speaker labels and clinically-tuned language models.
Speaker labelsMulti-languageHigh volume -
Clinical note generation
Generate the formats clinicians actually use — and let your customers define their own templates.
SOAPDAPBIRPGIRPTreatment plansCustom templates -
Structured encounter data
Turn the conversation into machine-readable fields your platform and downstream systems can act on.
DiagnosesFollow-upsCoding signals -
AI assistant workflows
Go beyond the note: follow-up tasks, documentation checks, referral summaries, letters, and handoff summaries.
Task generationDoc checksReferral summaries -
Behavioral & multi-specialty
Deep behavioral-health and insurance-aware documentation, with support for primary care and specialty workflows.
Behavioral healthPrimary carePTOTSLP
Partnership models
From a simple referral to running Twofold as infrastructure beneath your platform — we meet you wherever you are, and grow as the partnership does.
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Referral
Refer your customers to Twofold and earn from every account you bring — we handle onboarding and support.
Best for Consultants & services companies
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Reseller
Sell Twofold to your customers under a reseller agreement, with partner pricing and a shared success plan.
Best for Vendors with an existing sales motion
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Co-branded
Surface Twofold inside your product as a co-branded documentation experience your customers recognize.
Best for Platforms that want a feature fast
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White-labeled / embedded
Embed AI scribing and documentation inside your product, under your brand, as if you built it yourself.
Best for EHRs, PMS & telehealth platforms
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Custom integration
Connect Twofold to your platform through our API and webhooks, wired into your existing workflows.
See the developer APIBest for Product teams with engineering
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Infrastructure
Run Twofold as the medical voice-AI and encounter-intelligence layer beneath a broader clinical AI product.
Best for Platforms building clinical AI
Not sure which fits? That's exactly what a partner call is for — we'll map the right model to your product and your customers.
Build it in-house, or partner with Twofold
Clinical voice AI is years of specialized work. Here's what that decision looks like, side by side.
| Recommended Partner with Twofold ship a proven layer | The hard way Build it in-house from the ground up | |
|---|---|---|
| Time to a working product | Weeks integrate, then ship | 12–24+ months from scratch |
| Engineering investment | Integration only | A dedicated voice-AI & ML team |
| In-house medical voice & audio AI | built and maintained by us | Hire & retain specialists |
| Behavioral & multi-specialty documentation | out of the box | years of domain tuning |
| Structured encounter data + AI assistant workflows | — a separate roadmap | |
| HIPAA compliance + BAA | BAA available | — build & audit yourself |
| Ongoing model maintenance & accuracy | Handled for you | Continuous, on your team |
| Where your team spends its time | Your core product | Split across voice AI |
A dash means partial or roadmap-dependent support. "Build it in-house" means your team owns the models, data, evaluation, and clinical QA for that capability.
Use cases by partner type
However your platform reaches providers, there's a Twofold use case that fits — and a clear outcome for the customers you serve.
| Partner type | What you add | What it unlocks |
|---|---|---|
| EHRs & practice management | Ambient AI scribe inside the chart | Faster notes and stronger provider retention |
| RCM & billing platforms | Structured encounter data from every visit | Cleaner coding inputs and claim readiness |
| Telehealth & virtual care | Automatic documentation of every visit | Documentation parity with in-person care |
| Behavioral & mental health | SOAP, DAP, BIRP, GIRP & treatment plans | Insurance-ready, compliance-aware notes |
| Coding & CDI companies | Encounter intelligence and coding signals | Documentation-gap and coding suggestions |
| Provider enablement platforms | Documentation plus AI assistant workflows | Less burnout and more clinical capacity |
| Specialty & vertical software | Custom templates and transcription | Documentation tuned to your vertical |
The clinical intelligence layer
AI scribing is the first workflow. The lasting value is everything underneath it — every conversation turned into structured data your platform and downstream systems can act on.
The encounter Unstructured audio & conversation
Twofold
Medical voice AI
Transcribe · generate · structure Outputs
- Clinical note SOAP · DAP · custom
- Visit transcript Speaker-labeled
- Structured data Diagnoses · codes · tasks
Feeds your downstream workflows
Beyond the note: AI assistant workflows
AI scribing is often the first workflow. The larger opportunity is turning the clinical encounter into structured data that can power AI assistant experiences across your platform.
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Follow-up tasks
Generate the follow-ups, orders, and to-dos a visit implies — ready for a provider to confirm.
TasksOrdersTo-dos -
Documentation checks
Flag missing, incomplete, or inconsistent documentation before it becomes a denial.
CompletenessConsistencyDenial prevention -
Referral summaries
Draft referral letters and clinical summaries straight from the encounter.
Referral lettersClinical summaries -
Coding & billing support
Surface coding suggestions and documentation gaps for cleaner claims downstream.
Coding signalsDoc gapsClaim readiness -
Letters & reports
Produce patient letters, work notes, and structured reports without manual writing.
Patient lettersWork notesReports -
Handoff summaries
Create structured summaries for care transitions, coverage, and team handoffs.
Care transitionsCoverageTeam handoffs
Security & compliance 
Built for healthcare from day one
Your security and compliance teams have questions before any partnership moves forward. Twofold is designed to clear them — and we'll work directly with your reviewers.
Full details on our security & trust page.
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HIPAA-compliant by design
Built for PHI from the ground up, with a signed BAA available for every partner.
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Encrypted in transit & at rest
TLS 1.3 in transit and AES-256 at rest across the entire pipeline.
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Audio is never stored
Encounter audio is processed in real time and not retained on our servers.
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No training on your data
Your customers' clinical data is never used to train models.
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US-based infrastructure
Processing and storage run on US infrastructure.
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SOC 2 Type II in progress
Independent security attestation underway, with documentation available on request.
Partner FAQs
The questions founders, product leaders, and partnership teams ask most when they're evaluating Twofold.
What is an AI scribe partner program?
It's a partnership that lets a healthcare company offer AI scribing and clinical documentation to its own customers without building medical voice AI from scratch. With Twofold you can refer, resell, co-brand, embed, or run our technology as infrastructure — and we handle the underlying voice AI, note generation, and structured encounter data.
Book a partner call to map the right model to your platform.
How can an EHR add AI scribing?
An EHR can add AI scribing by embedding Twofold directly in the chart, so providers capture the visit and get a clean note without leaving your product. Depending on your goals we support co-branded, white-labeled, and custom-integration approaches, and Twofold is EHR-agnostic.
Can Twofold support embedded AI scribing?
Yes. Twofold can be embedded inside your product so AI scribing feels native to your platform — capture, note generation, transcript, and structured data, surfaced in your own UI. Your customers experience it as part of your offering.
Can Twofold support a white-labeled or co-branded AI scribe?
Yes. We support both:
- Co-branded: Twofold appears alongside your brand as a recognizable documentation experience.
- White-labeled: the scribe runs under your brand, as if you built it.
Which fits depends on your product and go-to-market — we'll work it out on a partner call.
How can RCM companies use clinical encounter data?
RCM, billing, and coding companies can use Twofold's structured encounter data to support cleaner coding inputs, claim readiness, prior authorization, and documentation-gap detection — turning each visit into machine-readable signals rather than free text alone.
Can Twofold turn conversations into structured data?
Yes. Beyond a readable note and transcript, Twofold extracts structured encounter data — diagnoses, follow-ups, tasks, and coding signals — as machine-readable fields your platform and downstream systems can act on.
Can Twofold support AI assistant workflows?
Yes. The structured encounter data Twofold produces is what powers AI assistant experiences: follow-up tasks, documentation checks, referral summaries, letters, coding support, and handoff summaries. AI scribing is usually the first workflow; the assistant layer is the expansion path.
What healthcare AI assistant capabilities does Twofold support?
Capabilities partners can build on include:
- Follow-up task generation from the visit.
- Documentation and template completeness checks.
- Referral summaries, letters, and reports.
- Coding and billing support signals.
- Structured handoff summaries for care transitions.
Can Twofold support behavioral health documentation?
Yes — behavioral health is a core strength. Twofold generates insurance-aware SOAP, DAP, BIRP, and GIRP notes, intakes, and treatment plans, and understands the documentation standards therapists, psychiatrists, and social workers are held to. Explore our note templates.
Does Twofold support multiple specialties?
Yes. While we have deep behavioral-health and insurance-compliant expertise, Twofold supports primary care and specialty workflows including PT, OT, and SLP, with custom templates and a medical-codes reference for E/M and CPT coverage.
What partnership models does Twofold offer?
Six, ranging from lightweight to deep: referral, reseller, co-branded, white-labeled / embedded, custom integration, and infrastructure. We start wherever you are today and grow the relationship over time.
Can Twofold integrate with existing healthcare software?
Yes. Twofold is EHR-agnostic and integration-friendly. Product teams can connect us through our API and webhooks — see the developer documentation for the technical detail behind a partnership.
Is Twofold HIPAA compliant?
Yes. Twofold is HIPAA-compliant by design: encrypted in transit and at rest, audio processed in real time and never stored, and no training on your customers' data. Full detail lives on our security & trust page.
Is a BAA available?
Yes. A Business Associate Agreement is available for partners and is signed before any PHI is processed. Our team works directly with your security and compliance reviewers.
How quickly can a partner evaluate Twofold?
Quickly. A partner call and a hands-on evaluation can happen within days, and lightweight models like referral or co-branded can move faster than a full embedded integration. We'll scope a realistic timeline on the first call.
Who should book a partner call?
Founders, product leaders, BD and partnership teams, and executives at healthcare platforms exploring AI scribing, medical voice AI, structured encounter intelligence, or AI assistant capabilities. Book a partner call and we'll discuss your customers, your workflow, and the integration paths that fit.
Bring medical voice AI to your platform
Let's talk about your customers, your workflow, and the partnership and integration paths that fit — and how Twofold can bring AI scribing, structured encounter intelligence, and AI assistant workflows into your offering.
- No build-from-scratch
- Flexible partnership models
- HIPAA-conscious · BAA available