Heidi Health Pricing 2025: Plans, Costs & Hidden Fees Explained

How We Compiled This Guide 

To give you an accurate, up‑to‑date picture of Heidi Health’s pricing, we:

1. Reviewed every publicly available Heidi Health plan page, help‑center article, and press release published between January 2024 and July 2025.
2. Cross‑checked screenshots of the in‑app billing screen submitted by current users in public forums (e.g., r/HealthTech and independent Slack groups).
3. Validated feature claims—such as note limits, “Pro Action” ceilings, and EHR‑integration requirements—against Heidi’s own documentation and user testimonials.
4. Bench‑tested draft‑generation speed on ten anonymized, HIPAA‑compliant encounter recordings to establish an average turnaround time.

Data is current as of August 3, 2025.

TL;DR (30‑second table)

All paid tiers begin with a 14‑day Pro trial and allow unlimited note generation.

1. Why Heidi Health Pricing Matters

Heidi Health (often searched as “Heidi AI”) positions itself at a $99 per‑clinician monthly baseline, comparable to other full‑service AI scribes. Industry analyses place the typical AI‑scribe price band between $99 and $600 per month, but actual return‑on‑investment hinges on feature mix, note speed, and workflow fit—not sticker price alone.

“The central question for any AI scribe isn’t just ‘What does it cost?’ but ‘How many clinical minutes does it save me per shift?’” — Dr. M. Ridley, Health‑Tech Analyst, MedSci Review (July 2025)

2. Heidi Health Pricing 2025 — Plan‑by‑Plan Breakdown

2.1 Free (Forever)

• Price: $0
• Includes: Unlimited consults & dictation, 10 “Pro Actions” monthly (e.g., Ask Heidi prompts, customized templates), basic support.
• Best for: Light‑volume users evaluating Heidi or those who only need occasional AI assistance.

2.2 Pro

• Price: $99 monthly or $799 annually (≈ $66.6 per month).
• Adds: Unlimited Pro Actions, custom templates, unlimited AI documents, priority support.
• Tip: The annual option saves ~33 % versus paying month‑to‑month.

2.3 Together

• Price: $99 per user monthly or $1,199 per user annually.
• Adds: Shared template libraries, multi‑factor authentication (MFA) for teams, and EHR integrations.
• Watch‑out: Because pricing is per seat, a 5‑provider clinic pays $495 / mo (or $5,995 upfront on annual).

2.4 Enterprise

• Price: Custom quote.
• Adds: Single sign‑on (SSO), coding workflows, multi‑team management, organisation‑wide BAA.

3. Hidden Costs & Practical Considerations

1. 10‑Action Ceiling on Free: After ten advanced actions in a month, Free users lose access to custom templates and Ask Heidi until the next billing cycle.
2. Per‑Seat Team Pricing: Together bills every clinician; front‑office staff must share a login or pay full price.
3. Annual‑Plan Flexibility: Up‑ or downgrades apply only at renewal; unused months of prepaid annual subscriptions are not refunded.
4. Integration Gate: Native EHR sync is available only from the Together tier upward.
5. Opportunity Cost: Heidi’s average draft time is ~40 seconds. Some niche scribes (e.g., mental‑health‑specific platforms) advertise sub‑30‑second drafts at ≈ $49 per month—roughly half of Heidi’s annualized Pro rate.

4. Which Heidi Health Plan Fits You?

5. Perspectives From the Field

“AI‑assisted note‑taking has potential, but you still need to verify every autogenerated line. Speed alone shouldn’t drive your choice.” — Dr. Erin L. Schwartz, Family Physician & Health‑IT Researcher

“Free tiers are excellent for experimentation, yet many clinics underestimate the cost per seat once everyone signs on.” — J. Patterson, Practice‑Management Consultant

These comments echo a broader sentiment: test any scribe thoroughly, tally the full cost for all users, and confirm that its draft quality matches your clinical reality.

6. Final Word

Heidi Health offers transparent pricing and a generous Free tier, but its Pro‑level subscription sits at the higher end of the AI medical scribe market. Before locking in, prudent practices may wish to benchmark Heidi against faster, lower‑cost competitors such as Twofold Health, which list annual rates near half of Heidi’s Pro plan. A short, side‑by‑side trial can clarify which platform truly saves the most time—and dollars—in your specific workflow.