End-User License Agreement (EULA)

This End-User License Agreement ("EULA") is a legal agreement between you ("End-User" or "you") and Ravel Technological Solutions LTD. ("Ravel," "we," "us," or "our") for the Twofold mobile application software ("Licensed Application") that is made available through the Apple App Store.

1. ACKNOWLEDGEMENT
You and Ravel acknowledge that this EULA is concluded between you and Ravel only, and not with Apple, Inc. ("Apple"). Ravel, not Apple, is solely responsible for the Licensed Application and its content. This EULA does not provide for usage rules for the Licensed Application that are in conflict with the Apple Media Services Terms and Conditions.

2. SCOPE OF LICENSE
Subject to the terms and conditions of this EULA, Ravel grants you a limited, non-exclusive, non-transferable license to use the Licensed Application on any Apple-branded products that you own or control and as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions. The Licensed Application may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing.

3. MAINTENANCE AND SUPPORT
Ravel is solely responsible for providing maintenance and support services with respect to the Licensed Application. You and Ravel acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Licensed Application.

4. WARRANTY
Ravel is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the Licensed Application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Licensed Application to you.

5. PRODUCT CLAIMS
You and Ravel acknowledge that Ravel, not Apple, is responsible for addressing any claims by you or any third party relating to the Licensed Application or your possession and/or use of the Licensed Application.

6. INTELLECTUAL PROPERTY RIGHTS
You and Ravel acknowledge that, in the event of any third-party claim that the Licensed Application or your possession and use of the Licensed Application infringes that third party's intellectual property rights, Ravel, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.

7. LEGAL COMPLIANCE
You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

8. DEVELOPER NAME AND ADDRESS
Ravel Technological Solutions LTD.
4 Gordon St
Rehovot, Israel
7629112
Email: info@trytwofold.com

9. THIRD PARTY TERMS OF AGREEMENT
You must comply with applicable third-party terms of agreement when using the Licensed Application (e.g., if you're using a VoIP application, you must not be in violation of your wireless data service agreement when using the Licensed Application).

10. THIRD PARTY BENEFICIARY
You and Ravel acknowledge and agree that Apple and Apple's subsidiaries are third-party beneficiaries of this EULA, and that, upon your acceptance of the terms and conditions of this EULA, Apple will have the right (and will be deemed to have accepted the right) to enforce this EULA against you as a third-party beneficiary thereof.

11. NO MEDICAL ADVICE
Ravel does not provide medical care, opinions, advice, diagnosis, or treatment through the Licensed Application. We merely offer a platform for transcribing patient visits.

12. USE OF PERSONAL INFORMATION
Your use of the Licensed Application may involve the sharing of personal information. Our collection and use of personal information are outlined in our Privacy Policy, fully incorporated into this EULA by reference.

13. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RAVEL, ITS AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES.

14. TERMINATION
This EULA is effective until terminated by you or Ravel. Your rights under this EULA will terminate automatically without notice if you fail to comply with any of its terms.

15. GOVERNING LAW
This EULA will be governed by and construed in accordance with the laws of the State of Israel, without regard to its conflict of laws principles.

16. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Ravel, its affiliates, subsidiaries, directors, officers, employees, agents, partners, contractors, and licensors from and against any claims, damages, obligations, losses, liabilities, costs, debt, or expenses arising from your use of the Licensed Application.

17. BINDING ARBITRATION
PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

18. CLASS ACTION WAIVER
YOU AGREE TO ONLY BRING CLAIMS AGAINST RAVEL IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION.

19. EQUITABLE RELIEF
You acknowledge that the Licensed Application contains valuable trade secrets and proprietary information of Ravel, that any actual or threatened breach of the license restrictions or intellectual property provisions of this EULA will constitute immediate, irreparable harm to Ravel.

20. AI-GENERATED CONTENT DISCLAIMER
THE LICENSED APPLICATION USES ARTIFICIAL INTELLIGENCE AND MACHINE LEARNING TECHNOLOGIES TO PROCESS CONVERSATIONS AND GENERATE CONTENT INCLUDING BUT NOT LIMITED TO MEDICAL NOTES, TREATMENT PLANS, PATIENT PROGRESS TRACKING, AND REPORTS.

21. HIPAA COMPLIANCE
If you are a Covered Entity or Business Associate as defined by the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"), your use of the Licensed Application may be subject to a separate Business Associate Agreement between you and Ravel.

22. RECORDING CONSENT
You represent and warrant that you will obtain all necessary consents from patients and any other individuals before recording any conversations through the Licensed Application.

23. AGE RESTRICTIONS
The Licensed Application is not intended for use by individuals under the age of 17 due to the presence of medical and treatment information.

24. SUBSCRIPTION TERMS
The Licensed Application offers auto-renewable subscriptions that provide access to content or services. Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period.