Best HIPAA Compliant AI Note Software (2025) – According to Real Reddit Reviews

How this list was built

1. Sub‑reddits mined: r/therapists, r/medicine, r/FamilyMedicine, r/Residency, r/hospitalist (July 2024 – July 2025).
2. Inclusion rule: A post had to name the product, mention HIPAA or BAA, and describe first‑hand use—positive or negative.
3. Ranking factors: Frequency of mention, clarity about HIPAA safeguards (BAA, encryption, data‑retention), plus usability for day‑to‑day AI notes.

Every quote below links back to Reddit so you can verify the sentiment yourself.

1. Twofold Health — Fast, user‑friendly & HIPAA‑solid

One Twofold user mentions on a medicine subreddit:

“I’ve been using Twofold Health … Plus, it’s HIPAA compliant with a BAA, which covers any privacy concerns.” – u/Careless_Kangaroo821 Reddit

Another one says on a mental health subreddit:

“It’s fully HIPAA‑compliant and comes with a BAA … affordable at $49/month.” – u/Fit‑Astronaut6464 Reddit

Pros

• < 30 second drafts with therapy & primary‑care templates.
• Flat subscription; no per‑minute audio fees.
• Records deleted after processing; nothing stored long‑term.
• BAA generated instantly at signup.
• Easy template building system
• Very good customer service

Cons

• You cannot email the patients their letter directly from within the app.

2. Freed AI — $99/month, BAA included

One Freed user mentions that:

“It’s super flexible … HIPAA‑compliant with a BAA, which is a big win.” – u/Shrivel

Cons

• Style drifts between notes—proof‑read needed.
• Free tier caps daily minutes; no offline capture.
• Peak‑hour slow‑downs reported.

Pros

• Flat monthly fee—no transcription minutes.
• Good for quick 15‑minute visits.

3. Upheal — Full‑session recorder with signed BAA

“Upheal is fully HIPAA‑compliant … recordings aren’t saved unless you want them.” – u/Zestyclose_Net8916 Reddit

Cons

• Requires continuous recording & client consent.
• 10‑15 min processing for a 50‑min session.
• Cloud‑only storage; bandwidth heavy.

Pros

• Transcript + sentiment timeline & goals.
• Multiple note formats (SOAP, DAP, BIRP).
• Native Zoom integration.

4. Mentalyc — Privacy‑first upload‑and‑go

This quote was taken from r/therapists.

“The one I used was Mentalyc. Their website has a lot on security features … customizable informed consent.” – u/EveningPatient4895

Cons

• Upload‑only; no real‑time dictation.
• 10–15 min note generation.
• Limited custom fields beyond core therapy sections.

Pros

• Anonymises transcripts; audio auto‑deleted post‑processing.
• BAA on all paid plans.

5. Abridge — Epic Ambient plug‑in with 30‑day retention

“Recording is stored in the cloud for 30 days … then deleted forever.” – u/djsonnymac - says the Reddit user

Cons

• 30‑day retention window may not satisfy ultra‑strict orgs.
• Enterprise sales model—no self‑serve.
• Pricing on the higher end
• Limited to English & Spanish.

Pros

• One‑tap launch in Epic Haiku/Canto.
• Used by large health systems (Kaiser, Mayo).

6. Athelas Scribe — Multi‑platform, HIPAA‑assured

An Athelas rep says that:

“We offer a tool … Full HIPAA compliance and patient info is protected.” – u/Athelas‑rep

Cons

• 12‑month contract; pricing reported at ~$150/mo.
• Output quality drops with cheap mics.
• Cloud‑only; no offline mode.

Pros

• Chrome, iOS, Android & Apple Watch apps.
• Email‑style patient summary feature.

7. DeepScribe — Human‑QA hybrid (slow but thorough)

“DeepScribe … note ready only after several hours.” – r/Psychiatry thread Reddit

Cons

• Human review → hours‑long turnaround.
• Complaints about pricing and cancellation.
• Verbose drafts need trimming.

Pros

• Ambient capture with intervention tagging.
• Option for human “second set of eyes.”

8. DAX Copilot (Nuance/Microsoft) — Enterprise‑grade privacy

A Reddit that uses DAX says:

“I’m at a hospital with Epic … DAX Copilot is HIPAA‑compliant; patients must consent.” – u/hypogly

Cons

• ~$1,200 onboarding + ~$700/mo.
• Requires Dragon‑compatible EHRs.
• Verbose HPI sections; extra edits needed.

Pros

• Deep Epic & Cerner hooks; notes in < 5 min. Reddit
• Cloud recordings auto‑purged after 14–30 days. Reddit

Quick‑pick matrix

Final Verdict

If you’re searching for the best HIPAA‑compliant AI notes app that balances cost, speed and privacy, Twofold Health tops Reddit feedback: fast < 30 sec drafts, instant BAA, and no lingering recordings. Freed trails closely for sheer affordability, while Upheal and DAX shine when enterprise integrations or deep analytics matter. Whatever you choose, always confirm the BAA terms and retention window—HIPAA compliance is a feature you verify, not assume.