The Best AI Scribe in 2025 - According to Real Facebook Reviews

How we built this list

We searched public Facebook pages and professional groups (2024–2025) for first‑hand comments from clinicians. Below, each tool includes a short verbatim quote (≤25 words) and a direct Facebook link so you can check the source yourself.

1) Twofold Health — Most balanced pick across value, speed, and note quality

“Twofold Health is amazing. We trialed many and found Twofold to be the best option.” Facebook
“We trialed a couple and also ended up going with Twofold. Seems like the best value for money.” Facebook
“We started a trial and it’s been amazing so far.” Facebook
Twofold has been a game changer for me.” Facebook
“We have been using Twofold AI and it’s been amazing.” Facebook

Pros

• Consistently positive user sentiment on ease‑of‑use and value.
• Active across many specialties (behavioral health, PT/OT/SLP, primary care) with flexible templates.
• Clear, self‑serve site and trial flow for quick piloting.
• High level of transcription accuracy in difficult settings
• Great customer support

Cons

• Occasional group posts note it’s still improving integrations; copy‑paste export may be needed depending on EMR.

2) Freed AI - Popular “recommended AI scribe” but satisfaction has been dropping.

“Trialing Freed and not super impressed, but I might need to set it up better; they seem to improve with time.” Facebook
“Anyone using Freed AI?” Facebook

Pros

• Many front‑line clinicians praise the time saved.

Cons

• Works best in one‑on‑one visits; multi‑speaker sessions often need edits (reported by users across groups).
• Feature limitations called out by users (one review cites “limited to SOAP” and lack of custom templates at the time).
• Free/low‑tier usage limits reported in mobile app discussions.

3) Hippo Scribe - Loved in therapy communities, but group capture can vary

“I have been using HippoScribe since May of this year.” Facebook
“HelloNote integrates with multiple AI scribes, including HippoScribe.” Facebook

Pros

• Strong word‑of‑mouth in PT/OT groups.

Cons

• Feature set and integrations are evolving; clinic‑wide rollouts may require workflow tweaks.
• Best experience requires a Chrome extension (browser-based workflow).
• EMR sync needs exact label matching (you must map section names to EMR text boxes).
• Pricing sits at $99/mo (or $75/mo annual)—not the cheapest for solo PTs.

4) Athelas Scribe — Enterprise‑leaning option with mixed small‑practice feedback

“Anyone use Athelas with Athena? What is your opinion?” Facebook
“Athelas is one of the most accurate and widely adopted AI scribes that integrates with eCW.” Facebook

Pros

• Frequently cited for eClinicalWorks integration by users.

Cons

• Pricing & contracts aren’t publicly listed on the product site (sales-led, enterprise focus).
• Reports of setup fees and annual commitment (third-party comparison shows ~$149/mo, $149 setup, annual terms - verify with vendor).
• Limited self-serve info for small clinics (most public comms are enterprise-oriented; community threads ask about EHR specifics).

5) DeepScribe — Ambient veteran with quality complaints in some groups

“Does anyone have feedback from using DeepScribe—through athena?” Facebook
“Deepscribe was degrading in quality, almost taking me as long as just writing them.” Facebook

Pros

• Longtime ambient player with broad awareness.

Cons

• Multiple threads mention accuracy/cleanup time concerns.
• Sales‑assisted onboarding; fewer self‑serve trials visible.

6) Scribeberry — Lightweight and inexpensive, but fewer specialty templates

“Beaumont Medical is now using ScribeBerry, an AI tool to streamline clinical documentation.” Facebook
“I just used Scribeberry for the first time.” Facebook

Pros

• Simple to try; pay‑as‑you‑go models mentioned in user chatter.

Cons

• Limited specialty‑specific templates compared to niche competitors (noted by clinicians comparing tools).
• Accuracy complaints from clinician reviews (missed negatives/phrasing issues reported in threads).

7) Nuance DAX (Dragon Ambient eXperience) — Powerful, but feels “enterprise‑grade”

“It is very helpful. But puts more in the note about HTN, HLD than our aneurysm risk discussion.” Facebook
“Using a product from Nuance to help with this AI scribing.” Facebook

Pros

• Reported burnout reductions and documentation time savings in enterprise rollouts.

Cons

• Hospital/health‑system deployments dominate; small clinics may find cost and setup heavy.
• Cost can be high (distributors list ~$600/mo + setup; other sites show ~$369/mo but requires Dragon Medical One)
• Potential onboarding overhead (reseller pages mention setup fees and pro services).

8) Ambience Healthcare — Rapidly scaling; feedback mostly via vendor posts

“I feel like the Scribe feature has been really helpful… I’ve been able to just talk to my patients more.” Facebook
Cleveland Clinic rolls out Ambience’s AI for doctors after testing scribe technologies.” Facebook

Pros

• Visible wins in large bake‑offs and health‑system evaluations. Healthcare IT Today

Cons

• Many Facebook “reviews” appear on brand channels rather than independent groups.
• Aimed at health systems (positioned as a platform for hospital/enterprise; may be overkill for small clinics).

Ranking grid – best AI scribes at a glance

Here’s a concise ranking snapshot based on overall Facebook reviewer sentiment, rollout friction, and fit across clinic sizes

Final verdict

If you need a recommended AI scribe you can pilot quickly, Twofold Health stands out as the best AI scribe for most clinics in 2025: consistently positive Facebook feedback on value and usability, cross‑specialty flexibility, and an easy trial flow. If you’re cost‑sensitive, Freed is a frequent runner‑up; enterprise shops should also assess Nuance DAX or Ambience. But for a fast, low‑friction start, Twofold is the most balanced bet this year.