Free for a week, then $19 for your first month

AI Scribe with Human Support 24/7 Real Assistance

Never get stuck again. Twofold pairs powerful AI note generation with responsive human support—so you can finish documentation, fix issues, and ship payer-ready notes at any hour.

Try for free
4.8 · 3,079 reviews
  • HIPAA Compliant
  • BAA at signup
  • No audio stored
The solution

AI speed with people who’ve got your back

From first login to complex payer language, our human team helps you tailor templates, resolve issues, and optimize accuracy—day or night.

  • Live 24/7 Human Assistance

    Get real support whenever you need it—template tweaks, troubleshooting, or best-practice guidance.

  • Concierge Onboarding

    We set up your specialty templates, tone, and EHR formatting so you’re productive on day one.

  • Payer & Audit Guidance

    Human experts review phrasing for medical necessity, SMART goals, and golden thread continuity.

  • Custom Template Building

    We’ll help you create SOAP, DAP, SIRP, ADIME, and treatment plan templates matched to your style.

  • Real-Time Troubleshooting

    Run into an edge case? Chat with support to resolve it and keep moving—no ticket limbo.

  • Accuracy Optimization

    We’ll tune instructions to reduce edits and ensure notes reflect your clinical voice.

  • EHR Workflow Help

    Get step-by-step help for clean copy/export into your EHR without formatting hassles.

  • HIPAA-Compliant Coverage

    All support interactions respect PHI safeguards with encryption and signed BAAs.

Before & after

Manual vs. AI-powered The difference real support makes

See what changes when Twofold writes the first draft.

The old way

Without Twofold

  • Ticket queues and delayed responses
  • DIY template setup and guesswork
  • Inconsistent payer language and denials
  • Workflow roadblocks that waste time
With Twofold

With Twofold’s Human Support

  • Instant help from real people 24/7
  • Done-for-you templates and onboarding
  • Cleaner claims with guided compliance phrasing
  • Smooth, uninterrupted documentation
Who it's for

Built for clinicians who can’t afford downtime

Whether you’re solo or running a team, Twofold’s human support keeps documentation accurate, compliant, and moving.

  • Clinics & Group Practices

    Standardize templates and get team-wide help for onboarding, QA, and audits.

  • Independent Providers

    Get immediate answers so you can finish notes between sessions—not after hours.

  • Telehealth & Hybrid Providers

    Resolve issues on the go and keep virtual schedules running on time.

  • Specialists & Allied Health

    Therapy, psychiatry, PT/rehab, dietetics—support that understands your documentation needs.

In their words

Clinicians love having real people in their corner

  • I had a payer-language question at 10 PM—support fixed my template in minutes. Game changer.
    Maya, LCSW
  • Twofold set up our entire template library and tuned phrasing for audits. Zero friction since.
    Dr. Lewis (MD) Medical director
  • When something feels off, I hop on chat and it’s resolved fast. Notes stay accurate and compliant.
    Ava (PMHNP-BC) Psychiatric nurse practitioner
  • We rolled out Twofold to 12 clinicians with concierge onboarding. Productivity jumped immediately.
    Noah, PT, DPT
  • @Twofold_Health is very easy to navigate and it has saved me time and energy with finishing documentation. Today I'm more motivated to finish my notes at the end of the day. I'm SO glad I found this!
    Cristina Riske NP
  • I recommend @Twofold_Health to every colleague who complains about documentation burden. The time savings alone make it worth every penny.
    Laura Mendez NP
Resources

Resources for getting help fast & staying compliant

Guides and templates our support team often shares to speed up onboarding and improve note quality.

Try for free No credit card required · BAA at signup · 5-min setup
FAQ

FAQs

Yes. You can get real assistance any time—nights, weekends, and holidays—for setup, troubleshooting, or best practices.

Absolutely. Our team suggests compliant phrasing for medical necessity, SMART goals, and golden thread alignment.

Yes. We’ll help design SOAP, DAP, SIRP, ADIME, progress, and treatment plan templates tailored to your workflow.

Yes. All interactions follow HIPAA requirements with encryption and a signed BAA; PHI is handled securely.

Yes. We provide guidance for clean copy/export and formatting that matches your EHR’s structure.