AI Scribe with Human Support
24/7 Real Assistance
Never get stuck again. Twofold pairs powerful AI note generation with responsive human support—so you can finish documentation, fix issues, and ship payer-ready notes at any hour.
No credit card required
THE SOLUTION
AI speed with people who’ve got your back
From first login to complex payer language, our human team helps you tailor templates, resolve issues, and optimize accuracy—day or night.
Live 24/7 Human Assistance
Concierge Onboarding
Payer & Audit Guidance
Custom Template Building
Real-Time Troubleshooting
Accuracy Optimization
EHR Workflow Help
HIPAA-Compliant Coverage
FROM 3 HOURS TO 5 MINUTES
Manual vs. AI-Powered
The difference real support makes
Without Twofold
✕
Ticket queues and delayed responses ✕
DIY template setup and guesswork ✕
Inconsistent payer language and denials ✕
Workflow roadblocks that waste time With Twofold’s Human Support
✓
Instant help from real people 24/7 ✓
Done-for-you templates and onboarding ✓
Cleaner claims with guided compliance phrasing ✓
Smooth, uninterrupted documentation Built for clinicians who can’t afford downtime
Whether you’re solo or running a team, Twofold’s human support keeps documentation accurate, compliant, and moving.
Clinics & Group Practices
Standardize templates and get team-wide help for onboarding, QA, and audits.
Independent Providers
Get immediate answers so you can finish notes between sessions—not after hours.
Telehealth & Hybrid Providers
Resolve issues on the go and keep virtual schedules running on time.
Specialists & Allied Health
Therapy, psychiatry, PT/rehab, dietetics—support that understands your documentation needs.Clinicians love having real people in their corner
I had a payer-language question at 10 PM—support fixed my template in minutes. Game changer.
Maya (LCSW)
Therapist, Private Practice
Twofold set up our entire template library and tuned phrasing for audits. Zero friction since.
Dr. Lewis (MD)
Medical Director
When something feels off, I hop on chat and it’s resolved fast. Notes stay accurate and compliant.
Ava (PMHNP-BC)
Psychiatric Nurse Practitioner
We rolled out Twofold to 12 clinicians with concierge onboarding. Productivity jumped immediately.
Noah (PT, DPT)
Rehab Clinic Lead
I had a payer-language question at 10 PM—support fixed my template in minutes. Game changer.
Maya (LCSW)
Therapist, Private Practice
Twofold set up our entire template library and tuned phrasing for audits. Zero friction since.
Dr. Lewis (MD)
Medical Director
When something feels off, I hop on chat and it’s resolved fast. Notes stay accurate and compliant.
Ava (PMHNP-BC)
Psychiatric Nurse Practitioner
We rolled out Twofold to 12 clinicians with concierge onboarding. Productivity jumped immediately.
Noah (PT, DPT)
Rehab Clinic Lead
I had a payer-language question at 10 PM—support fixed my template in minutes. Game changer.
Maya (LCSW)
Therapist, Private Practice
Twofold set up our entire template library and tuned phrasing for audits. Zero friction since.
Dr. Lewis (MD)
Medical Director
When something feels off, I hop on chat and it’s resolved fast. Notes stay accurate and compliant.
Ava (PMHNP-BC)
Psychiatric Nurse Practitioner
We rolled out Twofold to 12 clinicians with concierge onboarding. Productivity jumped immediately.
Noah (PT, DPT)
Rehab Clinic Lead
I had a payer-language question at 10 PM—support fixed my template in minutes. Game changer.
Maya (LCSW)
Therapist, Private Practice
Twofold set up our entire template library and tuned phrasing for audits. Zero friction since.
Dr. Lewis (MD)
Medical Director
When something feels off, I hop on chat and it’s resolved fast. Notes stay accurate and compliant.
Ava (PMHNP-BC)
Psychiatric Nurse Practitioner
Reduce burnout,
improve patient care.
Focus on the patient, not the paperwork. Join thousands of clinicians already
using AI to become more
efficient.
Resources for getting help fast & staying compliant
Guides and templates our support team often shares to speed up onboarding and improve note quality.Getting Started & Speed
4 articles
Compliance & Safety
4 articles
Choosing the Right AI (with Support)
4 articles
Ready-to-Use Templates
4 articles
FAQs
Yes. You can get real assistance any time—nights, weekends, and holidays—for setup, troubleshooting, or best practices.
Absolutely. Our team suggests compliant phrasing for medical necessity, SMART goals, and golden thread alignment.
Yes. We’ll help design SOAP, DAP, SIRP, ADIME, progress, and treatment plan templates tailored to your workflow.
Yes. All interactions follow HIPAA requirements with encryption and a signed BAA; PHI is handled securely.
Yes. We provide guidance for clean copy/export and formatting that matches your EHR’s structure.
Company
Our technology is HIPAA-compliant, uses industry best practices, and doesn't store patient recordings.
