Freed vs Twofold Health: Detailed comparison for 2025

Quick verdict (who wins where)

Twofold Overview

Twofold Health is a HIPAA‑focused AI medical scribe designed to produce accurate, compliant clinical notes quickly on desktop or mobile. It advertises a 4.8/5 rating on its site and emphasizes a fast, copy‑to‑EHR workflow rather than heavy integrations.

Key points

• Pricing: $69/mo (monthly) or $49/mo (annual billing, $588/yr). 7‑day free trial.
• Workflow: Record in session → seconds‑fast draft → copy finished note into any EHR; patient instructions and treatment plans included.
• Customization: Supports SOAP, DAP, BIRP and more; create/modify templates to match your voice and specialty.
• Security: HIPAA posture; does not store patient recordings; runs on Microsoft Azure with a formal BAA.

Freed Overview

Freed AI is an ambient scribe that generates notes shortly after each visit. It offers specialty templates, a “Learn my format” feature, and a beta “EHR push” to browser‑based EHRs.

Key points

• Pricing: $99/mo (monthly) or $90/mo (annual) for individuals; group discounts (e.g., $84/mo at 2–9 clinicians, billed annually). 7‑day free trial.
• Workflow: Near‑real‑time capture; notes typically ready ~a minute after the visit ends; mobile apps and Chrome extension.
• Customization: Specialty templates, template builder, “Learn my format” to adapt to your edits.
• Security: HIPAA, SOC 2 Type II; audio saved only until processing completes, then auto‑deleted. BAAs available.

Considerations: Per‑clinician price is higher than Twofold for individuals; EHR push is in beta.

Pros & cons at a glance

Pricing (2025)

Sources: Twofold help & site pricing; Freed pricing page.

Security, compliance & privacy

• Twofold: Emphasizes HIPAA compliance, does not store patient recordings, hosted on Microsoft Azure with a formal BAA; marketing also highlights a 4.8/5 site rating.
• Freed: HIPAA and SOC 2 Type II; recordings are stored temporarily until processing and then auto‑deleted; BAAs available for organizations.

Accuracy & reliability (what to expect)

• Twofold focuses on fast drafts that “learn your style,” with vendor materials claiming sub‑20‑second draft creation after encounters - useful for rapid close‑out. In practice, quality still depends on signal/noise and speaking habits, but clinicians report minimal editing for outpatient workflows.
• Freed generates notes roughly one minute post‑visit; its “Learn my format” can reduce edits over time, especially when you standardize templates by specialty.

Support & onboarding

• Twofold: “Premium 24/7 human support” is listed on the Personal plan; group plans include org‑wide BAA.
• Freed: Help center, standard support, license management and org‑wide BAA at the group level.

Typical users

• Choose Twofold if you’re a solo provider or small clinic who wants the lowest total cost for unlimited notes, broad template coverage (SOAP/DAP/BIRP), and a fast copy‑to‑EHR hand‑off with no recording retention.
• Choose Freed if you need its EHR push (beta) experience or prefer its mobile apps/Chrome extension bundle- and the higher individual price is acceptable.

Why Twofold is the better choice across price, value, accuracy, customizability, and support

• Price: $49/mo (annual) vs. $90–$99/mo for Freed individuals , ~45–50% lower at like‑for‑like billing cycles.
• Value: Unlimited notes on paid plan, treatment plans, patient instructions, and premium support without add‑ons.
• Accuracy (practical): “Learns your style,” fast drafts that reduce cleanup; strong outpatient/behavioral‑health template fit.
• Customizability: Granular control of what appears in each section across SOAP/DAP/BIRP and more, beyond merely “learning format.”
• Support: Premium support listed at the individual tier; responsive onboarding for teams with a clear security posture (no recording storage, Azure BAA).

Conclusion

Both tools can lighten your documentation load. But if you want the lowest cost per clinician, fast drafts that adapt to your voice, broad template control, and premium support without nickel‑and‑diming, Twofold is the clear winner for 2025 ‑ especially for solo providers and small practices.

This article is informational and not legal/medical advice. Verify your organization’s compliance requirements before adopting any AI scribe.